Engagements

How we work

Every engagement starts with the same paid day on your floor, so we place you on the right one from what we saw, not from what you told us on a call. We do not publish rates. We do publish exactly what each engagement includes, how long it runs, and what we will not do.

Everything starts hereStart here, one day

Capacity Diagnostic

One day on site. Written report in two weeks.

A process mapping session with your team in the morning, one-on-one interviews with the people who run the work in the afternoon. Two weeks later you get a written report: where capacity is being lost, what it is costing you, and what to do about it in priority order. Sometimes the answer is that you do not need us. The report is yours either way.

Includes

◆A half-day process mapping session with your leadership and supervisors

◆One-on-one interviews with the people who run the work, typically four to eight

◆A review of the records you already have: quote log, job book, order history, whatever exists

◆A written report within two weeks with findings, what each one is costing you, and a prioritised list of what to do

◆A one-hour readout call

Does not include

◆Implementation of anything

◆Software of any kind

◆A sales pitch disguised as a report. If the right answer is to do nothing, or to call your ERP vendor, the report says so.

Credited in full against the Flow Study, the Thirteen-Week Build, or the Embedded AI Ops Lead, or against the third month of Executive AI Advisory.

Book a 20-minute fit call

Six to ten weeks

Flow Study

Six to ten weeks. Fixed fee.

Significant funding available, often 50%. Eligibility is decided by the program.

Interviews across your whole flow, analysis of your own quotes, jobs and records rather than estimates, and a report that ends in a real choice: stop, fix it internally, use the software you already own better, bring in a vendor, or commission a build.

Includes

◆Interviews across the whole flow, from customer contact to invoice

◆Analysis of your own quotes, jobs, orders and timestamps rather than estimates

◆A documented choice among five options: stop, fix it internally, use software you already own better, bring in a vendor or specialist, or commission a build

◆The funding application, written with you

◆Weekly written updates during the engagement

Does not include

◆Building anything

◆Running anything

◆A recommendation that assumes you will hire us next

Book a 20-minute fit call

One flow, fixed scope

Thirteen-Week Build

Thirteen weeks. Fixed fee, fixed scope.

One handoff made reliable, or one flow given standard work your team runs, inside the systems you already own. Measured before and after from your own records. A named owner on your side, an acceptance test you sign, and a written list of what we will not do.

Includes

◆One handoff made reliable, or one flow given standard work your team runs, inside the systems you already own

◆A measurement of what happens today, from your own records, before anything changes

◆Defined inputs, a named owner on your side, a written statement of what uncertainty is allowed through, a route for exceptions to reach someone who can decide, and an acceptance test you sign

◆A run on a small live batch, a second measurement, and handover with written instructions

Does not include

◆Software you log into

◆Running the work for you

◆Product development

◆Firefighting

◆Day-to-day management of your team

Book a 20-minute fit call

Fractional, one or two days a week

Embedded AI Ops Lead

One or two days a week. Ninety days, renewable ninety days at a time.

For the company that knows what has to change and has nobody inside with the time or the background to build it. A fractional seat: a senior AI and operations lead in the building one or two days a week, building the operating structure, the standard work, and the internal AI tooling your team runs afterward. Scoped after the diagnostic, because the seat depends on what we find. Designed to hand over, not to stay.

Includes

◆A senior AI and operations lead on site and in your systems one or two days a week

◆The operating structure, standard work and internal AI tooling your team runs afterward

◆A written handover at the end of each ninety days

Does not include

◆Running your operation

◆Firefighting

◆Standing in for a manager you have not hired

Book a 20-minute fit call

A standing session, weekly or every two weeks

Executive AI Advisory

Weekly or every two weeks. Three months to start, month to month after.

A standing session with a senior advisor from Agent Impact, weekly or every two weeks, your choice. For the owner, plant manager or continuous improvement lead who is going to do the work and wants someone senior to think it through with first. You bring what you are stuck on. You leave with the next move and a way to check it worked.

Includes

◆A standing session with a senior advisor, weekly or every two weeks, your choice

◆Written notes after each session with the next move and how to check it worked

◆Email between sessions for the quick question

Does not include

◆Doing the work

◆Deliverables beyond the session notes

Book a 20-minute fit call

Most of this is fundable, and we do the paperwork.

The Flow Study usually qualifies for 50% funding for Ontario manufacturers. A Thirteen-Week Build often qualifies for support through NRC IRAP, NGen, or an Ontario program, depending on the work and the timing. We write the application with you. Eligibility is confirmed by the program, not by us, and we will tell you early if you do not fit.

Started with a Capacity Diagnostic?

Its full fee is credited in full against the Flow Study, the Thirteen-Week Build, or the Embedded AI Ops Lead, or against the third month of Executive AI Advisory. The diagnostic pays for itself.

Who owns what

You own the deliverables and anything configured in your systems. We keep our methods, templates and tooling, and we never reuse your data. Every engagement has a stated end: the Thirteen-Week Build ends at its acceptance test, and the Embedded AI Ops Lead and Executive AI Advisory end at the close of any term with notice.

Questions

Before you book

Why does everything start with the diagnostic?

Because placing you on the right engagement from a phone call is guessing. A day on your floor is not.

What if the diagnostic says we do not need you?

Then that is what the report says, and you keep the report.

Do we have to be a manufacturer?

No. Most clients are. Professional firms and growth companies come by referral.

Is any of this software?

No. Anything we build runs on the systems you already own. Anything we run for you, you receive by email or as a document.

How does funding work?

The Flow Study usually qualifies for 50% funding for Ontario manufacturers, and a Thirteen-Week Build often qualifies for support through NRC IRAP, NGen, or an Ontario program. We write the application with you, and eligibility is confirmed by the program, not by us.

What does a day on site actually look like?

A process mapping session with your leadership and supervisors in the morning, one-on-one interviews in the afternoon, the written report two weeks later, and a one-hour readout call.

Start with a day on your floor.

One day. A written report. Credited in full against whatever you do next.

Book a 20-minute fit call